GDPR Privacy Policy

At Telly IPTV, your privacy matters. We are fully committed to safeguarding your personal data and ensuring full compliance with the General Data Protection Regulation (GDPR). This policy explains how we handle your information—what we collect, why we collect it, and how we keep it secure.

1. Who We Are

Telly IPTV provides IPTV services globally through tellyiptv.com. As the data controller, we are responsible for how your personal data is collected, used, and protected.

If you have any questions related to your personal data or this policy, please contact us:

📧 Email: [Insert your support email]
📱 WhatsApp: [Insert WhatsApp number]

2. What Data We Collect

To provide you with a seamless IPTV experience, we may collect the following types of personal data:

  • Contact Information: Name, email address, and phone number.
  • Technical Data: IP address, browser information, and device type.
  • Payment Details: Information needed for billing and secure transactions.

3. Why We Collect Your Data

We only collect and use your data for clear and lawful reasons, including:

  • To deliver and manage your IPTV subscription.

  • To respond to customer support requests.

  • To improve our website and service functionality.

  • To send service updates or promotional messages (only if you’ve agreed).

  • To meet legal and regulatory requirements.

4. Legal Grounds for Processing

Your data is processed based on one or more of the following legal bases:

  • Your consent – For marketing communications.

  • Contractual necessity – To fulfill our service obligations.

  • Legitimate interest – To operate our platform efficiently and securely.

  • Legal obligation – To comply with applicable laws and regulations.

5. Your Rights Under GDPR

As a user within the EU or EEA, you have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate or outdated data.

  • Request deletion of your personal data, where applicable.

  • Restrict processing of your data under specific circumstances.

  • Object to certain types of processing, such as direct marketing.

  • Transfer your data to another service provider in a readable format.

To exercise any of these rights, email us at: [Insert your support email]

6. How We Keep Your Data Safe

We use strong technical and organizational measures to protect your personal information against unauthorized access, theft, loss, or misuse. While no system is 100% secure, we take every reasonable precaution to keep your data safe.

7. Data Retention

Your personal data will be kept only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Data Sharing and International Transfers

We do not sell or trade your data. We may share it only with:

  • Trusted service partners (e.g., hosting, payment processors, customer support tools).

  • Legal authorities if required by law.

If we transfer data outside the European Economic Area (EEA), we ensure it is protected through GDPR-compliant mechanisms such as Standard Contractual Clauses (SCCs).

9. Use of Cookies

We use cookies to enhance your browsing experience, analyze site performance, and personalize content. You can manage or disable cookies through your browser settings. Please refer to our [Cookie Policy] for more information.

10. Policy Changes

We may occasionally update this policy to reflect changes in our services or GDPR requirements. Any updates will be posted here, along with the new “Last Updated” date.

11. Contact Information

If you have any concerns or questions regarding your data or this GDPR Policy, please reach out:

📧 Email: [Insert your support email]
📱 WhatsApp: [Insert WhatsApp number]

Your privacy is important to us. At Telly IPTV, we are dedicated to respecting and protecting your rights under the GDPR.